7. I have a complaint, how can I deal with this?

If you unexpectedly have any complaints about your stay please contact us directly.


We strive to solve these as soon as possible (preferable already during your stay). Please contact us per phone for this on 088-2848365 (during office hours; Monday till Friday from 9.00-17.00 hours) or call us outside office hours on the emergency number that you can find in the home (no text messages).


Do you have any complaints about the service provision or about your stay? Please inform us about this in writing (per post or e-mail). We will then deal with this.